Privacy Policy
Overview
SEO Lab — AI Meta Tag Generator (“the App”, “we”, “our”, or “us”) is a Shopify application developed and operated by SEO Ai Meta Lab. This Privacy Policy explains how we collect, use, store, and protect information when you install and use our App through the Shopify platform.
By installing the App, you agree to the terms of this Privacy Policy. If you do not agree, please uninstall the App and discontinue use.
Information We Collect
We collect only the information necessary to provide the App’s core functionality.
Store & Merchant Data
- Your Shopify store URL and store name
- Shopify-issued access tokens required to read and write product, collection, and page content via the Shopify API
- Merchant account information provided during app installation (e.g. email address associated with your Shopify account)
Content Data
- Product titles, descriptions, images, tags, and metadata from your store
- Collection and page content you choose to process through the App
- Tone preferences, target keywords, length settings, or brand guidance you configure within the App
Usage & History Data
- A history log of AI-generated meta titles, meta descriptions, and tags produced for your store content
- Records of bulk workflow actions you initiate within the App
- App settings and configuration preferences
Technical Data
- Log data including IP addresses, browser type, and timestamps for security and debugging
- Error and crash reports to help us maintain and improve the App
How We Use Your Information
We use the information collected solely to operate, maintain, and improve the App.
- Authenticate your Shopify store and provide access to the App’s features
- Generate AI-powered meta titles, meta descriptions, and tags based on your store content and preferences
- Execute and manage bulk SEO update workflows on your behalf
- Maintain your generation history so you can review, compare, and revert changes
- Apply and respect your configured tone, keyword targets, and brand guidelines during content generation
- Diagnose technical issues, monitor App performance, and improve reliability
- Communicate with you about important updates, support requests, or changes to this policy
AI Processing & Third-Party Services
The App uses third-party AI services to generate meta content. Your store content is transmitted to these services for the purpose of generating SEO copy. We take reasonable steps to ensure these providers handle your data securely and in accordance with applicable privacy laws.
We may use the following categories of third-party services:
- AI language model providers (for generating meta titles, descriptions, and tags)
- Cloud hosting and infrastructure providers (for App hosting, storage, and uptime)
- Analytics and error monitoring tools (for App performance and debugging)
Data Storage & Security
We store data on secure cloud infrastructure. Access to stored data is restricted to authorised personnel only, and we implement industry-standard security measures including encryption in transit (TLS) and at rest.
Generation history and App configuration data is retained for as long as your App subscription is active. Upon uninstalling the App, you may request deletion of your stored data by contacting us. We will action deletion requests within 30 days.
While we take reasonable precautions to protect your information, no system is entirely secure. We cannot guarantee absolute security of data transmitted over the internet.
Shopify API & Platform Compliance
The App accesses your Shopify store data through Shopify’s official API and complies with Shopify’s Partner Program Agreement and API Terms of Service. We request only the API scopes necessary to deliver the App’s functionality — reading and writing product, collection, and page metadata.
Your Rights
Depending on your location, you may have rights under applicable privacy laws (including GDPR, CCPA, and the Australian Privacy Act) to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain types of processing
- Data portability — receiving your data in a structured, machine-readable format
To exercise any of these rights, please contact us using the details in Section 9. We will respond to all requests within 30 days.
Data Retention
We retain your App data for as long as your account is active or as needed to provide you with the App’s services. If you uninstall the App, we will retain minimal data only where required for legal, accounting, or compliance purposes, and will delete all other data within 30 days upon request.
Generation history logs are retained for the duration of your active subscription to allow you to review and manage past outputs.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will update the “Last Updated” date at the top of this document and notify you via the App or email where required by law.
Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.